More than a system review
An ERP process audit examines how people, data, controls and integrations work together—not only whether the software is technically available.
Typical warning signs
Manual workarounds, inconsistent reporting, unclear ownership, repeated corrections and weak audit trails indicate process debt.
What to assess
Review transaction flows, master data, roles, approvals, interfaces, reports, controls and the backlog of unresolved issues.
What the output should contain
A useful audit produces a prioritised risk and improvement map with owners, dependencies and realistic next steps.